Privacy Policy

1. Overview

Photiva is designed with privacy as a core principle. The software processes photos and files locally on your Mac and does not require user accounts or cloud uploads.

Your personal photos remain on your device.

2. Local Processing

Photiva analyzes files directly on your Mac to detect duplicates, blurry photos, similar images, and other file characteristics.

This processing occurs entirely on-device using macOS frameworks.

Photiva does not upload or transmit your photos to external servers.

3. No Photo Collection

Photiva does not collect, store, or access:

• Your photos
• Your photo library contents
• Your file metadata
• Your personal files

All analysis happens locally on your device.

4. Website Analytics

The Photiva website may use basic analytics tools to understand how visitors interact with the website.

This information may include:

• Browser type
• Device type
• Pages visited
• Referral sources

This information is used only to improve the website experience.

5. Payment Processing

Purchases of Photiva may be handled through third-party payment providers.

These providers process payment information such as billing details and payment method information.

Photiva does not store payment card details.

Payment providers may have their own privacy policies governing how payment data is handled.

6. Support Communications

If you contact support, we may receive information such as:

• Email address
• Message contents
• Diagnostic details you choose to share

This information is used only to respond to your support request.

7. Data Security

Because Photiva processes files locally and does not store photo libraries on external servers, the primary control of data security remains with the user's device.

Users are encouraged to maintain backups of important files.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on the website with a revised “Last updated” date.

9. Contact

If you have questions about this Privacy Policy, please contact: support@photiva.app